Cookies Policy

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your browser or device and remember certain information about your visit. A cookie does not normally contain information that identifies you directly, although some cookies may be linked to information held in your account when you log in.

We use cookies and similar technologies to operate the site, keep account areas secure, remember choices and understand how visitors use our pages. Some cookies are placed for the duration of your visit and are removed when you close your browser. Others remain on your device for a set period or until you delete them.

Cookies may be set by us or by service providers acting on our behalf. Where another service supports part of the site, that service may use cookies or similar technologies for the limited purpose agreed with us. We do not use cookies to avoid our responsibilities for account security, safer gambling or the protection of your personal information.

Some cookies are essential for the site to work and do not require your consent where the law allows them to be used for that purpose. For other cookies, we ask for your choice through the cookie notice shown on the site. You can change that choice later using the available cookie controls.

Cookies can have more than one technical function, but we group them into the categories below so that you can understand their purpose. The cookies used on the site may change as we improve, secure or maintain our services.

Strictly necessary cookies

These cookies are needed for core parts of the site to operate. They can support account sign-in, maintain a secure session and help protect forms or account actions from misuse. They may also remember information needed as you move between pages, such as the progress of a secure account process.

Without these cookies, you may not be able to log in, stay signed in during a session or use account and cashier functions correctly. They are not used to build a marketing profile about you. Because they are required for the service you ask us to provide, these cookies cannot normally be switched off through our cookie notice.

Performance and analytics cookies

These cookies help us understand how visitors use the site. For example, they can show which pages are visited most often, whether a page takes too long to load and whether visitors receive an error while using a feature.

The information is generally used in a combined form to measure site performance and identify areas that need attention. It can help us make pages clearer, improve navigation and find technical problems. These cookies are not needed for basic access and can be refused through the cookie notice.

Functionality cookies

Functionality cookies allow the site to remember choices you make so that your experience is more consistent. For example, they may remember a language or display preference, or remember that you have already made a choice in a cookie notice.

They can also support optional features that you choose to use during a visit. If you refuse these cookies, the site may still be available, but you may need to enter preferences again or some features may return to their default settings.

Marketing cookies

Marketing cookies may be used to understand how visitors respond to our communications and to make advertising or promotional content more relevant. For example, they may help measure whether a campaign brought visitors to the site or limit how often the same content is shown.

These cookies may allow activity across different pages or visits to be associated with a browser. We only use them where the required permission has been given. You can refuse marketing cookies without affecting the basic security or operation of your account.

When you first visit the site, the cookie notice gives you information about the non-essential cookie categories and allows you to make a choice. You can accept all available categories, refuse the categories that are not needed for the site to operate or use the available settings to choose categories individually.

If the site provides a cookie settings control after the notice has closed, you can use it to change your choice. Changing your settings may not remove cookies already stored on your device, so you may also need to delete them through your browser. Your updated choice will normally apply to future use of the site on that browser and device.

Cookie choices are usually specific to the browser and device you use. If you visit the site from another browser, clear your browser data or use a different device, the notice may appear again and you may need to make a new choice.

Managing cookies in your browser

Most browsers allow you to see, delete, block or restrict cookies through their privacy or security settings. You can usually set your browser to ask for permission before a cookie is stored, refuse cookies from particular sites or remove cookies when you close the browser.

1. Open your browser's privacy, security or site settings.
2. Find the controls for cookies or stored website data.
3. Choose whether to allow, block, delete or restrict cookies.
4. If needed, close and reopen the browser before visiting the site again.

Browser controls vary between browsers and devices. If you delete all cookies, you may also remove saved preferences, sign-in information and choices made on other websites. For the most accurate instructions, use the help information provided within your browser.

If you block all cookies, the site may not work fully. You may have difficulty signing in, moving between secure pages, keeping a session active or using account features. A cookie that supports security or fraud prevention may be particularly important for an account action to complete.

Blocking non-essential cookies should have a smaller effect. You may still be able to browse pages and use the main account functions, but optional preferences may not be remembered. Some pages may load less efficiently, and we may have less information about errors or how the site is being used.

Deleting cookies can sign you out and remove choices saved in your browser. It does not close your account, remove information held in your account or cancel any separate account settings. If a feature does not work after you change your browser settings, try allowing strictly necessary cookies and then sign in again.

If you have a question about the cookies used on the site, your cookie choices or the effect of blocking cookies, contact us at support@vaycasino.co.uk. You can also contact us through the live chat on the site.

When you contact us, please do not send your password or full payment details. We may ask for enough information to identify the issue and keep your account secure, but we will only request information that is relevant to your question.

We may change this Cookies Policy when our use of cookies, the site or legal requirements change. The current version will be available on the site, and the date or other information shown with the policy may indicate when it was last updated. We encourage you to look at this page from time to time so that you understand how cookies are used.